ENBM

Tanya Mat

Privacy Policy

Tanya Mat · Updated: 2 October 2026

DRAFT for the demo. A lawyer will review this text, and the real company name and email will be added, before Tanya Mat opens to the public.

1. In short

We keep only what your account needs to work. We do not store your chat conversations, the screenshots you send, or recordings of your calls.

2. What we keep

  • Your mobile number (to log in).
  • The name you give Mat, and your chosen language.
  • Your plan and its status.
  • Your call-minute balance, and the time and length of each call (not what was said).
  • Scam stories you choose to share (see section 6).

3. What we do not keep

  • Chat conversations: your messages go to our AI provider to get Mat's answer, and are not stored by us.
  • Screenshots: sent straight for checking and not stored on our servers.
  • Voice and video calls: your voice is streamed live so Mat can answer, and is not recorded by us.

The third-party AI and voice-call providers that process your messages and voice are subject to their own privacy terms.

4. Why we use this information

  • To log you in and look after your account.
  • To count your messages and call minutes.
  • To prevent abuse, for example too many login codes.
  • To fix technical errors. Our error reports do not contain your personal details.

We do not sell your information or use it for advertising.

5. Where it is stored

Our servers are in Singapore. By using Tanya Mat you agree to your information being stored there, with suitable protection.

6. Stories you share

Stories you send are kept with your account so you can see their status. Before publishing, we remove names, phone numbers, account numbers, links and other details that could identify anyone. A published story only shows your age group and state if you chose them.

If you delete your account, unpublished stories are deleted too. Published stories stay, without your name, because you gave permission. You can ask us to take one down.

7. Deleting your account

You can delete your account in Profile → Delete account. Your login, name, plan, minutes and call records are deleted.

8. Your rights (PDPA)

Under Malaysia's Personal Data Protection Act 2010 you can ask for a copy of your information, correct it, or withdraw your consent. Email us at privasi@tanyamat.example.

9. Changes

If this policy changes, we will update the date above and tell you in the app.

Service provider: Tanya Mat. See also the Terms of Use.